The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
Free off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
Sundry/Convenience store
Multilingual staff
Sports & Fitness
Exercise gym
Fitness studio
Guest Parking
Electric kettle
Services
Dry cleaning
Tours/Ticket assistance
Wedding services
Bell staff/Porter
Computer connection
Dining
Breakfast
Restaurant
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast
Business
Business center
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Garden area
Television in lobby
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Television
Telephone
AM/FM alarm clock
Show more
Location
No.477 Liu Yuan Road,
Suzhou (Jiangsu),
China,
215008,
Jiangsu
Map view
No.477 Liu Yuan Road,
Suzhou (Jiangsu),
China,
215008,
Jiangsu
City landmarks
Garden
The Lingering Garden
4900 ft
Shantang Street
Shantang Street
4900 ft
Museums
Suzhou Silk Museum
2.1
mi
Guyunhe Travel Terminal
Suzhou Ancient Grand Canal
4900 ft
Hanshan Si Nong 24; 寒山寺弄24号
Hanshan Temple
1.5
mi
Garden
Humble Administrator's Garden
2.3
mi
No.18 Xiyuan Lane
Xiyuan Temple of Suzhou
2300 ft
Jinchangshi Road
ShiLu BuXingJie
3700 ft
No. 218 Guangji Road Jinchang District
Qilishantang
4000 ft
Jinshi Street
ShiLu LaoJieFang FengWei MeiShiJie
4200 ft
1918 Renmin Lu
North Temple Pagoda
1.6
mi
Pan Gate
2.2
mi
18 Xiyuan Long
Xiyuan temple
3700 ft
Tiger Hill
1.5
mi
Cloud Capped Peak
2300 ft
天虹CC Mall
2300 ft
Luzhi Ancient Town
1.2
mi
49 East St
Ruiguang Tower
2.1
mi
Tang Shaofu Baigong Temple
3300 ft
7 mile Shan Tang
3300 ft
Mall
Shilu Pedestrian Street
3300 ft
No.14 Zhongzhangjia Alley
Kun Opera Museum
1.2
mi
Shangtang Jie
3500 ft
No.255 Gongyuan Road
Landscape Architecture
1.2
mi
Kunshan
Zhouzhuang Twon
1.2
mi
Garden
Garden of Cultivation
4700 ft
79 Liuyuan Lu; 留园路79号
Garden to Linger In
4900 ft
Wenya Lane
Yipu Garden
1.1
mi
Nearby
18 Xiyuan Long
Xiyuan temple
2000 ft
Restaurants
SuZhou JiaoTong JiXiao Restaurant
4000 ft
HuQiu Road 28
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
5.8
Location
8.0
Service
6.6
Dining
6.2
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 230 reviews
Lance
United States of America,
February
2025
6.4/10
My stay at the Garden Hotel was a mixed experience. While the location was superb, close to major attractions, I found the rooms rather overwhelming and not as comfortable as I'd hoped. The staff were friendly and tried their best, but there were issues with room requests and breakfast that detracted from my overall experience.
Rooms
5.0
I stayed in a Deluxe Suite, which was incredibly spacious but overwhelming. The room was divided across two floors, making it quite a hassle to navigate, especially with luggage. I also noted the room had a strong cigarette smell, despite my request for a non-smoking room.
Service
6.0
The staff were hardworking and accommodating, often going out of their way to assist, such as helping me get taxis. However, there were times when their limited English and lack of knowledge impacted the service.
Location
8.0
The hotel's location is excellent, just steps away from the Master of the Nets garden and close to the scenic ShanTang Water town. It made exploring Suzhou quite convenient.
Dining
5.0
Breakfast options were decent but not great, especially for the price. The dining area was quite crowded with families, which made for an unpleasant experience.
Facilities
6.0
The hotel grounds are beautiful, with landscaped areas to relax in. However, the facilities overall felt a bit dated and in need of updating.
Christopher
United States of America,
January
2025
6.8/10
My stay at the Garden Hotel in Suzhou was a mixed bag. The location is pretty convenient for exploring the Lingering Garden and even leisurely walks along Shantang Street, though I found the main shopping areas quite far. The rooms were decent but need some updating, and the pervasive smell of smoke was definitely a downside for me as a non-smoker. On the bright side, the breakfast selection was solid and the staff were genuinely helpful.
Rooms
6.0
The room was spacious but basic, with an old feel that could use some refurbishment. There was a strong odor of smoke that made it uncomfortable, especially for non-smokers like me. The lighting was also not great, but I found the bed to be typical for China, which means it was on the harder side.
Service
8.0
Service was one of the better aspects of my stay. The staff went out of their way to assist me, especially when it came to hailing taxis in the rain, which I really appreciated. They were always polite and made me feel welcome.
Location
7.0
The hotel is perfectly situated across from the beautiful Lingering Garden and only a short walk from Jiezhuanglv Temple. While I enjoyed the charm of the area, it’s a bit far from the main shopping districts, requiring a taxi for longer outings, which can add up if you're not careful.
Dining
7.0
I appreciated the breakfast spread, which featured a good mix of hot and cold options alongside fresh fruit. It definitely surpassed a typical continental breakfast, though it wasn’t amazing enough to rave about. Still, it was a satisfying way to start my day.
Facilities
6.0
The hotel had nice public areas, including gardens and water features, which added to its charm. However, the pool was closed during my stay, which was disappointing since I had hoped to use it. The hotel also offered basic services like dry cleaning and internet access in the lobby.
Thomas
United States of America,
November
2024
6.0/10
I had a pleasant stay at the Garden Hotel in Suzhou, thanks to its lovely setting and proximity to attractions like the Lingering Garden. However, I was disappointed by the lingering smell of smoke in my non-smoking room and the breakfast experience was less than ideal.
Rooms
6.0
I stayed in a spacious room that was clean and well-appointed. but the tobacco smell was quite noticeable, which was frustrating.
Service
7.0
The staff were friendly and eager to help, although sometimes their understanding of English led to issues, like confirming the non-smoking status of my room. Overall, they were helpful during my stay.
Location
9.0
The hotel is perfectly located in the center of town, just steps from beautiful gardens and nearby shopping. This made it easy to explore the area.
Dining
5.0
Breakfast had a decent mix of Western and Chinese options, though I found the selection a bit limited. The experience was further marred by noise from families with children, which made it less enjoyable.
Facilities
7.0
The hotel offers a variety of facilities, like tours and ticket assistance. However, I didn't get to take full advantage of these during my short stay.
Jack
United States of America,
November
2024
6.0/10
I had an average stay at Garden Hotel. the location was quite convenient near Lingering Garden, but the service left something to be desired. The room was comfortable, albeit slightly aged. The beautiful garden on-site was a definite highlight, providing a peaceful atmosphere during my visit.
Rooms
6.0
The room was clean and large, making it pleasant to sleep in. though the carpeting showed signs of age. It didn't have a stunning view, which was a bit disappointing.
Service
5.0
Service was hit or miss. while I encountered some helpful staff, others seemed overwhelmed and lacked public relations skills. The front desk struggled with booking info, relying on paper records.
Location
7.0
The location was great. just a short walk to Lingering Garden and near a bus stop. However, I couldn't fully enjoy the garden due to maintenance issues and the weather.
Dining
6.0
Dining options were fairly divided between Chinese and Western styles. breakfast offered decent choices, but starting at 7:00 AM felt a bit late for my needs.
Facilities
6.0
The hotel offered good facilities like dry cleaning and tours. yet the overall ambiance felt geared more towards business travelers than tourists.
James
United States of America,
November
2024
6.8/10
The Garden Hotel in Suzhou boasts a lovely ambiance with a garden theme and a scenic canal view. though the rooms could use some updates. The location is fantastic, being right across from the famous Lingering Garden, and offers convenient access to various tourist spots. While the breakfast buffet provides a good selection, the room cleanliness and some odd smells left something to be desired.
Rooms
6.0
The rooms were decent-sized and generally clean, but I encountered a strange smell upon arrival, likely from an air freshener. I found the bed to be quite firm and the furniture somewhat dated.
Service
7.0
The staff was very friendly and helpful, assisting me with directions and taxi arrangements. However, when I requested a room change due to the smell, they suggested I simply open a window instead.
Location
9.0
The hotel's location is excellent, conveniently close to the Lingering Garden and various shopping areas. It's also easy to catch the tourist bus nearby, making exploration quite simple.
Dining
8.0
Breakfast offered a vast choice of both Chinese and basic Western dishes, which I appreciated. though starting at 7:00 am felt a bit late if I needed to leave early.
Facilities
7.0
While I didn't utilize many facilities aside from breakfast, the hotel offers various services like dry cleaning and ticket assistance, which seemed helpful.